Painting Packages for Greater Nashville Homes
Every room we paint gets the same eye for color and the same clean lines. What you choose is how deep the preparation goes beneath the paint, and how much of the project you’d like to hand to us.
Refresh
Make it look fresh.
For walls and trim that are already in good shape: clean, even color and crisp lines, with the preparation the surfaces need and nothing they don’t.
Best for A home going on the market, a move-in, or the color change you’ve been putting off. A prime choice for realtors and property managers.
See what’s includedPremium
Make it look great, and make it last.
For the home you’re staying in. We bring the surfaces back to smooth before any paint goes on, so the finish looks refined when the light rakes across it and holds up to years of living.
Best for Rooms you’ll live with for years, older walls with some history, and anyone who notices the details.
See what’s includedConcierge
Take care of it for me.
Premium work with the whole project managed for you, from choosing the color to putting the last switch plate back.
Best for Busy households, whole-home projects, and anyone who’d rather come home to a finished room than manage one.
See what’s includedEvery package carries our five-year workmanship warranty and the manufacturer’s limited lifetime paint warranty. Read the warranty terms
Refresh → Premium
The difference between Refresh and Premium is what happens before the paint.
Paint doesn’t hide a surface; it shows it. A nail pop, a hairline crack at a corner, a gap where the trim meets the wall: a fresh coat, especially one with any sheen, makes each of them easier to see. Premium puts the hours into filling, sanding, caulking and priming, so the finish goes onto a surface that’s truly smooth. That’s why it looks better on the day we finish and still looks right years later.
| Step | Refresh | Premium |
|---|---|---|
| Filling | Small holes and blemishes, as specified | More comprehensive filling and repair for even surfaces |
| Sanding | Light, where needed for adhesion | Detailed, for a smoother final surface |
| Caulking | Small gaps and transitions, as needed | Careful caulking for cleaner lines and seamless transitions |
| Priming | Spot priming over repairs | Thorough priming for a uniform finish |
Premium → Concierge
Concierge is our white-glove, everything-done-for-you offering.
With Concierge, a Project Consultant plans the job with you before it starts and oversees it until it’s done. We help you choose the color, set the schedule around your household, move the furniture, take down and rehang the hardware and fixtures we’ve agreed on, and coordinate the Lead Painter and crew. You get updates as the work moves along, and any changes you approve are handled for you. When the painting is finished, we do a detailed, professional cleanup, walk every room with you, take care of the touch-ups and hand you your warranty documentation. You make the decisions that matter to you; we handle everything else.
Choosing color, one decision at a time
Part of every Concierge project: the five-step process we use to take the guesswork out of color.
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Value first
Lighter or darker? We settle that before anything else.
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A color family
Whites, pastels, neutrals or colors.
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Your three favorites
Narrow the choices down to three.
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Render and refine
See a rendering of each option before a brush touches the wall.
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Samples on the wall
Live with real samples through morning, afternoon and evening light, then decide.
Confident color choices. We take the guesswork out of choosing paint colors.
Everything each package includes
| Item | Refresh | Premium | Concierge |
|---|---|---|---|
| Assessment & protection | |||
| Project assessment and a clearly defined scope | Included | Included | Included |
| Protection of floors and surfaces | Included | Included | Included |
| Detailed project planning before work begins | Not included | Not included | Included |
| Preparation | |||
| Surface preparation | Basic | Extensive | Extensive |
| Filling and repairs | Minor, as specified | Additional, as specified | Additional, as specified |
| Sanding | Light, where needed | Detailed | Detailed |
| Caulking | Small gaps | Gaps and transitions | Gaps and transitions |
| Priming | Spot | Surfaces and repairs | Surfaces and repairs |
| Paint & application | |||
| Professional application | Included | Included | Included |
| Coatings | Quality paint for the project | Premium coating systems for each surface | Premium coating systems for each surface |
| Enhanced attention to finish quality | Not included | Included | Included |
| Cleanup, inspection & warranty | |||
| Daily jobsite cleanup | Included | Included | Detailed cleanup and completion |
| Quality-control inspection | Not included | Included | Included |
| Final walkthrough | Final | Detailed | Detailed |
| Clearly defined workmanship expectations | Included | Included | Included |
| Five-year workmanship and limited lifetime paint warranty | Included | Included | Included |
| Warranty documentation | Not included | Not included | Included |
| Project management | |||
| Project Consultant oversight | Not included | Not included | Included |
| Coordination with the Lead Painter and the painting team | Not included | Not included | Included |
| Communication throughout, with daily updates as appropriate | Not included | Not included | Included |
| Scheduling and staging coordination | Not included | Not included | Included |
| Monitoring of quality, schedule and your expectations | Not included | Not included | Included |
| Management of approved changes or additional work | Not included | Not included | Included |
| Touch-up and completion coordination | Not included | Not included | Included |
| Color & your home | |||
| Color-selection assistance (the five-step process) | Not included | Not included | Included |
| Furniture moving, as specified | Not included | Not included | Included |
| Removal and reinstallation of designated hardware and fixtures | Not included | Not included | Included |
| The goal | A clean, professional repaint, done efficiently. | A smoother, more durable finish, built to last for years. | We handle the painting project, so you can keep handling everything else. |
“He took care of moving all furniture, artwork, etc, so we did not need to do any prep or cleanup.”
What we paint with
We paint with Sherwin-Williams and Benjamin Moore coatings and choose the product for each surface: a scrubbable finish for a busy hallway, a hard enamel for trim and doors, a sprayed topcoat for cabinets.
- WallsDuration Home Interior Acrylic Latex
- An interior paint and primer in one with stain-blocking, made for busy rooms that get washed, with minimal color rub-off afterward.
- WallsProMar 200 Zero VOC Interior Latex
- A zero-VOC interior latex with anti-microbial agents that inhibit mold and mildew on the paint surface, available in sheens from flat to gloss.
- WallsBenjamin Moore Regal Select
- A premium interior paint for walls, with a smooth, washable finish.
- Doors, trim and cabinetsEmerald Urethane Trim Enamel
- A water-based, urethane-modified enamel with the look and feel of an oil finish, used inside and out.
- Doors, trim, cabinets and furnitureProClassic Waterbased Acrylic Alkyd
- A water-based acrylic alkyd that flows and levels to a smooth, durable finish and resists yellowing compared with conventional alkyds.
- Trim, doors & cabinetsBenjamin Moore Advance
- A waterborne alkyd enamel that levels to a smooth, hard finish.
- CeilingsCeiling paints
- Self-priming flat ceiling paints, such as ProMar Interior Latex Ceiling Paint, that reduce the look of minor surface imperfections and dry to a uniform finish.
- Cabinets and millworkGallery Series Waterborne Topcoat
- A spray-applied topcoat for cabinets and millwork that meets Kitchen Cabinet Manufacturers Association (KCMA) requirements when properly applied.
What do homeowners ask about the packages?
Is the warranty included with every package?
Yes. Refresh, Premium and Concierge all carry the same five-year workmanship warranty and the manufacturer’s limited lifetime paint warranty. The packages differ in preparation and in how much of the project we manage, never in the warranty.
Can I move between packages after the assessment?
The assessment is where the package is set: we recommend the option that matches your priorities, and your written estimate spells out exactly what it includes. If you want to change something once the project is underway, we handle it as an approved change, agreed with you before the work changes.
Does Concierge mean someone is on site every day?
Not necessarily, and we won’t promise that. What Concierge includes is Project Consultant oversight, communication throughout the project, coordination with the Lead Painter and the painting team, and daily project updates as appropriate, so you know where things stand without having to be there yourself.
Do the packages apply to deck and fence staining?
No. The packages cover interior, exterior and cabinet painting. Deck and fence staining are quoted as single-scope projects, and they carry the same warranty as every other project we paint.
Which package is right for a home being sold?
Usually Refresh. Buyers notice clean, even color and crisp lines, and a home headed to market rarely needs the deeper preparation of Premium. If some surfaces need real repair, we’ll tell you at the assessment.